Just a few short notes before I go to the second day of the workshop on accessibility. . .
Victoria Beckham and Spartan girld blogged about emotion labor. This is such an important topic, and one that tends to be ignored in organizations. Certainly in most workplaces, it's only okay to show "happy" emotions, although this varies with one's status in the hierarchy. So okay for a supervisor to display anger toward subordinates, but not the reverse. Both bloggers give a useful examples of having to put on a "happy face" for customers.
Yu provides good insight into collectivist v. individualist cultures and wonders how those in individualist cultures decide whether or not to agree with a speaker. Is it based on respect? Or only on what the person has to say? I know that I can respect someone, yet still disagree with that person.
José gives us a thoughtful analysis of feminist perspectives in the workplace, tying that discussion in well with the notion of partisan viewpoints introduced in chapter 3. José makes a key point that feminist perspectives on organizational communication aren't just about women, but identify the ways in which the status quo mutes the voices of many groups in the workplace.
Goofy and B Strong commented on the democracy and dialogue web lecture, which is based on work I've done in small group communication. The intersections of democracy and dialogue also form a foundation of the Communication Studies Department's mission that the faculty have recently articulated, "to educate people in competent and ethical communication for meaningful participation in local and global communities." Sashak also wrote about the web lecture, making useful links to our larger culture and to corporate culture as well.
Bravogirl1 commented on the technology and teams web lecture. I agree that online and in person communication are not the same. The communication imperative, though, reminds us that we shape technology to meet our needs. In addition, if we recognize that reality is socially constructed in our communication with others, then we can consider how we construct that reality in person and online.
That's it for now. More later . . .
--Prof. Cyborg
No comments:
Post a Comment